Project
Details

HOW DID I CONTRIBUTE?

  1. Strategized the product design & scalability opportunities based on business & user goals. Scoped out strategies for product design and scalability opportunities based on business and user goals.
  2. Led user research to understand the product ecosystem and redefined the information architecture.
  3. Analyzed close to 200 data points and designed a solution which reduced the time necessary to find information and dependencies down to a few seconds.
  4. Developed innovative UX solutions that employ key data visualization capabilities and design thinking methodologies to create widgets for generating more insights.
  5. Created dynamic dashboards for various personas based on role-based authorization driven by analytics which generate insights, dependencies, cost allocation, and point out discrepancies and data quality issues. The tool also keeps a tab on the health of Wells Fargo.
  6. Collaborated with developers, ontologists, product managers, UI designer and system designers.
  7. Ran usability testing in the form of interviews and workshops with users and stakeholders ensuring product for accessibility.

COLLABORATORS

Collaborated with Developers, Ontologists, Data Scientists, Product Owners and Senior Vice President‍

DELIVERABLES

User surveys and one-on-one interviews | Personas | User journeys and task flows | Information Architecture | Site map

Low-fidelity wireframes | High-fidelity mockups and prototypes | Usability Testing and Findings

Process

IN A NUTSHELL

Wells Fargo internal tool which -

  1. Helps visualize the service catalogue for all of the bank's service utilization across thousands of departments internally.
  2. This involves analyzing large sets of data and converting them to data visualizations in the form of knowledge graphs supported by widgets.
  3. An experience which supports these data visualizations and widgets to generate insights for better decision making.
  4. Leverage this model and experience to scale to other departments across Wells Fargo

*** THIS PROJECT IS UNDER NDA AND HENCE I MAY NOT BE ABLE TO SHARE FURTHER DETAILS ABOUT IT HERE, HOWEVER, I WOULD LOVE TO SHARE MY EXPERIENCE DESIGNING DATA VISUALIZAYIONS, DASHBOARDS AND MORE.

HIT ME UP!!

THE ECOSYSTEM

BUSINESS GOALS

USER RESEARCH

USER INSIGHTS

SOLUTION

IDEATION & WIREFRAMES

VISUAL DESIGN

OUTCOME

CHALLENGES

FUTURE OPPORTUNITIES

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